What counts as leak repair?
Leak repair covers any unintended water escape in your plumbing system — pinhole leaks in copper, split PEX or CPVC, cracked fittings, failed soldered joints, leaking shutoff valves, slab leaks, supply line bursts at toilets and sinks, water heater connections, washing machine hose failures, hose bib leaks, hidden wall and ceiling leaks, and slow drips that show up as moisture damage weeks before anyone hears water. Mountain Man Plumbing handles all of it on the same flat-rate pricing approach.
Do you give pricing before starting leak repair work?
Yes. Once the leak is located and the scope is clear, you get a flat-rate quote. Diagnostic work (finding the leak) and access work (drywall cuts, floor lifting, tile removal) get called out separately so you know what's diagnostic, what's access, and what's actual repair. Plumbing is the trade where opening up a wall sometimes reveals something the diagnostic couldn't see — when that happens, the work pauses, you see what I see, and you decide how to move forward before any extra cost is added.
Can I text photos of my leak before booking?
Yes — photos save a huge amount of guesswork. Photo of the wet spot, photo of any visible water staining, photo under the affected fixture if accessible, and (if you know it) photo of the water meter to see if it's spinning with everything off. A short phone video helps too. Most leak calls can be at least partially diagnosed before the truck pulls up.
How fast can you come out for an active leak?
When the schedule allows, same-day or next-day is often possible. An actively running leak — water coming through a ceiling, a burst supply line, a slab leak surfacing through the floor — is the kind of call where a quick phone or text is the fastest way to find out what's available. If it's truly emergency-fast, shut off your main water valve and call.
What should I do RIGHT NOW if I have an active leak?
Three things, in order: shut off the water — at the fixture if you can reach a valve, at the main if you can't. Move anything valuable away from the water. Take photos before any cleanup, especially if there's potential insurance involvement. Then call. Don't run water in the affected area until the leak is found and repaired.
How do you find a leak that's hidden in a wall or ceiling?
A combination of tools: moisture meters to map the wet area without opening anything up, pressure testing to confirm whether the leak is on the supply (pressurized) or drain (only wet when water runs) side, isolation testing where individual fixtures are shut off one at a time to narrow the source, and finally targeted access where one strategic cut tells the story instead of demoing half a wall.
What is a slab leak and how is it found?
A slab leak is a leak in the water supply or drain lines that run under your home's concrete foundation. Common in homes where copper supply lines were run through the slab during construction (older builds and some Utah homes from certain eras). Signs include warm spots on the floor, mysterious moisture along baseboards, an unexplained water bill increase, or the sound of running water when nothing is on. Diagnosis uses pressure testing, acoustic listening equipment, and (sometimes) tracer gas. Repair options include localized spot repair, rerouting the line through the wall or ceiling, or a partial repipe — Mountain Man Plumbing lays out the tradeoffs honestly.
My water bill jumped — could that be a hidden leak?
Yes. A sudden, unexplained increase in water usage almost always means a leak somewhere — running toilet, leaking irrigation line, slab leak, or a slow drip inside a wall. The first diagnostic step is free and you can do it yourself: shut every water-using fixture off in the house, then watch the small triangle or sweep hand on your water meter for 5-10 minutes. If it's moving, you have a leak. Mountain Man Plumbing finds it from there.
What's the most common cause of pinhole leaks in copper pipe?
In Utah specifically: a combination of high water pressure, water chemistry, and the age of the copper. Pinhole leaks tend to cluster — when one pinhole shows up, more are usually within a year or two on the same line. If you've had two pinhole leaks in two years, that's worth a real conversation about whether the affected line is at end-of-life and rerouting or repiping a section makes more sense than chasing pinholes one at a time.
Should I repair a leak or repipe?
Depends on how many leaks, what pipe material, what the rest of the system looks like, and the home's age. A single pinhole on otherwise-healthy copper is a focused repair, not a whole-home repipe. Three pinholes in two years on the same branch line is a conversation about partial repipe. A full-home repipe is a big decision and Mountain Man Plumbing won't push it on a job that doesn't warrant it.
Do you do whole-home repipes?
Yes, when it's warranted. Repipes are a big job and the right answer for homes with widespread pinhole leaks, failing galvanized supply lines, or systems where the repair-by-repair approach is no longer cost-effective. Mountain Man Plumbing won't quote a repipe on a single-leak job, but when it's the right call, it's the right call.
Will my homeowners insurance cover the leak repair?
The answer is "it depends on what caused the leak and when it happened." Sudden bursts (a frozen pipe, a failed supply line, a slab leak that just surfaced) are usually covered for the water damage, though the plumbing repair itself often isn't. Slow leaks that went undiagnosed for weeks or months are often not covered. Mountain Man Plumbing can document the work and provide invoices, photos, and cause-of-loss notes for your claim, but doesn't bill insurance directly.
Can you patch a leak in PEX?
Yes. PEX repairs use crimp or expansion fittings depending on the existing system — Mountain Man Plumbing carries both. If a section is damaged (mouse, drill, ice burst, fitting failure), the bad section gets cut out and a new section gets fitted in with proper couplings. PEX repairs done right last as long as the rest of the line.
Can you repair galvanized pipe?
Sometimes — but galvanized is the pipe material where "repair" often isn't the right answer. Galvanized supply lines corrode from the inside out, and a leak in one spot usually means the whole line is near end-of-life. Mountain Man Plumbing will quote the repair where it makes sense and tell you straight when the better long-term answer is replacing the affected section with copper or PEX.
What about SharkBite fittings — do you use those?
For emergency stops and temporary repairs, sometimes yes — they have a legitimate place in a plumber's bag for fast water-stopping. For permanent repairs hidden inside walls or ceilings, no. Push-to-connect fittings are fine when they're accessible and visible. Buried behind drywall on a permanent repair, they're a callback waiting to happen. Mountain Man Plumbing uses the right fitting for the location and the application.
Will you need to cut my drywall to fix the leak?
Sometimes, yes. When a leak is inside a wall or ceiling, access has to happen — there's no way around it. The difference is whether one careful, square 12x12 cut tells the story (right approach) or whether half a wall has to come off because the leak was never properly located first (wrong approach). The first approach is what diagnostic work pays for.
Do you do the drywall repair too?
No — Mountain Man Plumbing focuses on the plumbing. Access cuts get left clean, square, and ready for a drywall person. If you don't have one, I can refer to a trusted local drywaller who handles patch-and-paint work.
Can you repair a leaking outdoor hose bib or sillcock?
Yes. Outdoor hose bibs leak from one of three places: the packing nut at the handle, the seat washer inside, or (in Utah's freeze climate) a cracked frost-free body that froze and split last winter. Most hose bib repairs are quick and inexpensive — frost-free replacement is a bigger job because the body extends 8-12 inches back into the wall.
My toilet keeps "phantom flushing" or running — is that a leak?
Yes — it's a leak inside the toilet, water passing from the tank to the bowl when nothing's been flushed. Usually the flapper, sometimes the fill valve, occasionally the flush valve seat. A running toilet can waste hundreds of gallons a day and is one of the most common hidden water-bill spikes. Easy fix; worth doing.
What about a leak under the slab — do I have to dig up the floor?
Not always. Slab leaks have three main repair paths: localized spot repair through the slab (when the leak is accessible and the rest of the line is healthy), reroute — abandon the under-slab section and run a new line through the attic, wall, or ceiling, or repipe — replace the whole affected supply system. Reroute is often the right answer because it avoids the slab work entirely. Mountain Man Plumbing walks through all three tradeoffs.
Do you offer second opinions on leak repair or repipe quotes?
Yes. If another company quoted you a full repipe on a single pinhole, or a slab dig-up when a reroute would solve the same problem, Mountain Man Plumbing will review the scope and give you a clear breakdown of what the work actually requires. Sometimes the big quote is fair. Often it's not.
What should I do before the plumber arrives for leak work?
If water is actively running, shut it off — at the fixture if you can reach a valve, at the main if you can't. Move valuables and electronics away from the wet area. Take photos before cleanup. Have an idea of the water meter location and your main shutoff. Clear access to the affected area as much as you reasonably can.
Can you help if I do not know where my main water shutoff is?
Yes. A lot of homeowners don't find theirs until water's already on the floor. Mountain Man Plumbing will identify your main shutoff, label it, and walk you through how to use it — that 30-second tour might save you thousands the next time something fails.
Are you licensed and insured in Utah?
Yes — fully licensed and insured. Master Plumber License #12992295-5501. Homeowners who want to verify can use the public lookup at the Utah Division of Professional Licensing.
What areas do you service for leak repair?
Mountain Man Plumbing serves Sandy, Draper, South Jordan, West Jordan, West Valley City, Murray, Cottonwood Heights, Millcreek, Taylorsville, Herriman, Riverton, Holladay, Midvale, and the broader Salt Lake County area. We also handle Park City (Summit County), Alta, and Lehi (Utah County).
What makes Mountain Man Plumbing different from larger plumbing companies on leak work?
Locally owned, residential-focused, and run without the scripted sales playbook the bigger outfits use. Where the chain shops show up with a tablet ready to quote a whole-home repipe on every leak call, Mountain Man Plumbing shows up with a diagnostic, finds the actual problem, and quotes only the repair you actually need. You get a Master Plumber on every call, not a "comfort advisor" turning a single pinhole repair into a whole-home repipe quote.